Open Box Policy

Some of the products on our site are Open Box merchandise. Open Box merchandise are products that have been purchased and delivered to other customers, and then returned to us. Open Box products are sold considerably under cost, therefore: all sales are final sale.

 

Due to the varying quality of products, PURPLE LEAF makes every attempt to supply the original accessories for Open Box products. However, regardless of what the product description says, PURPLE LEAF only guarantees that you will receive the product itself, accessories may or may not be included. Bear in mind that your open box product may not contain manuals, installation instructions, bulbs, screws, bolts, etc.

 

Additionally, the product may exhibit cosmetic imperfections as a result of its having been previously opened and/or being tried of. PURPLE LEAF will not send you any missing and damaged accessories in free, even if the accessory is required to properly use all features of the product. However, you can contact our customer service, and we will do our best to provide you with the accessories you need to help you use our products correctly.

 

While PURPLE LEAF does not like to discourage sales, please purchase open box products only if you know how to deal with potential missing accessories. All sales are final and have no warranty! Returns and exchanges are not supported. PLEASE MAKE SURE YOU ARE PURCHASING THE CORRECT ITEM FOR YOU!