We usually ship items within 24 - 48 hours after confirmed payment. In general, we ship via FedEx or UPS, average transit time is about 7 - 10 business days. You can view the estimated delivery dates on the product page, in special situations the items are transferred by Amazon, and the tracking number may be delayed. 
Shipping information will be sent to you by email soon according to shipping methods. You can also log into your account to view the status of your order after signing up. In rare cases due to unforeseen events, (e.g. extreme weather, unusual spikes, etc.), these shipment processing times may be delayed.

Click the "Track Order" on the top navigation bar, then enter your email address and the tracking number we sent to you when your product was shipped out.

The snow load is 2500 lbs and the wind load is 40 mph. Its frame is made of alloyed aluminum and the roof is made of galvanized steel. As a result, it is stable enough in most weather conditions.

We offer limited time warranty against manufacturing defect for our product：5 years warranty on the hardtop roof, 2 years warranty on the curtain and netting, 1 year warranty on the frame constructions.