The Claim of COVID-19
Due to the current global situation with COVID-19, we are putting forward our best efforts to maintain business and service as usual. The health and safety of our staff and customers will always be our top priority. We are working closely with all parties involved and adhering to federal and local guidelines to ensure minimal disruption to service, whilst maintaining the health of our customers, staff and delivery partners.
As the situation evolves, we will update this page to inform you of any changes, so please continue to check back to this page for the latest updates.
Our current averaged delivery time is 1-2 business days warehouse processing time to ship 7-10 business days transit time after shipped.
However, shipping carriers are experiencing capacity issues due to extremely high shipping demand and COVID-19 impact. Fedex and UPS are currently behind on their fulfillment guarantees.
Customers are currently experiencing delays to delivery times and tracking updates. In some cases, customers will not receive their first shipping update until the package arrives at the final destination.
We apologize for any inconvenience and are doing everything in our power to make sure your order arrives as quickly as possible.
Please read through our frequently asked questions to see if any questions you may have are already answered.
Please ensure you add an up-to-date and working telephone number to your order address so that our shipping carriers are able to contact you should any issues arise.